Shocking service - data stopped without warning

I too have been using neotel data to run my outlook.<br> Yesterday I became aware that my mails had stopped sending. I called to find out and was informed that there was a fault they were attending to.<br> When I called again today I was informed that their system changed on the 1st Nov and the smtp settings no longer work. Apparently I should have had an email informing me of this. I did not and neither did 2 other people I know who use neotel. <br> They also appear to have forgotten to let their support staff know as well<br> <br> This afternoon I called to enquire about only having a voice line and the person I spoke to kept asking if I was enquiring about buying a handset.<br> <br> DISGUSTING service from a company who clearly does not train their staff or check on the service that they are delivering