SHOCKING CUSTOMER SERVICE

<p>I received a statement dated 1/4/2017 will a current balance of R615.24 which is only due the 30th April 2017. On the 20th April 2017 my services were suspended. Upon calling the customer call centre, I was informed that I am in arrears with R808.00</p> <p>Nowhere on the statement dated 1/4/2017 does it stipulate an arrears amount.</p> <p>The way in which the staff handle your queries is shocking, they either don't understand your questions and/or cut you off.</p> <p>Neotel has a lot to learn from their opposition!</p>