Seriously Bad Service

January 2016 I became Neotel client.<br> 29/02/2016 Debit order payment of R1982.71 successful.<br> 30/03/2016 Debit order payment of R1028.94 unsuccessful due to being presented on the wrong date.<br> 05/04/2016 Received SMS that amount of R1627.94 was overdue. Phone immediately and got nowhere. Paid R1627.94 (as per SMS via internet banking).<br> 06/04/2016 Received phone call from MBD Credit Management Services indicating that the account has been handed over for collection. Seriously! WTH! Phoned again but absolutely no help whatsoever.<br> Three months into this contract and if this is the service I can expect in future, this contract is going to come to a screeching halt.<br> <br> <br>