Rude Argumentative and hostile approach

I had an 30 day account outstanding with Neotel, I paid it yesterday and e-mail the proof of payment to them. Then I get a call this morning, asking me about my account and I explain that I did pay and e-mailed the proof of payment to them.<br> <br> The clerk then starts getting annoyed with me saying \do you know how long it takes for an eft payment to reflect"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;904644;749012;34;5;0;0;0;0;5;NULL;NULL;NULL;15/09/30 13:07;15/10/09 11:11;What an amazing HOLIDAY...;ziviwe;;***;What an amazing HOLIDAY my family has experienced in the last week in KZN, i took my family away for a week to celebrate my parent 50th wedding anniversary. i must say it was totally amazing has i booked with the Astral Voucher which was such a bliss to utilize<br> <br> on behalf of my family many thanks...... memories to cherish;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;302738;499;18;2;0;0;0;0;2;NULL;NULL;NULL;15/10/09 13:04;15/10/09 11:16;DELIVERY OF AN URGENT PARCEL FROM BRITAIN;4,81E+12;DO NOT KNOW;O***;PARCEL WAS POSTED LAST SATURDAY IN LONDON ENGLAND AND WE WERE TOLD IT WOULD BE HERE DELIVERED IN FIVE DAYS .IT IS NOT DELIVERED AND WE CANNOT GET ANY INFO WHERE THE PARCEL IS AND WHEN IT WILL BE DELIVERED BY EMS ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;904734;698792;37;2;0;0;0;0;2;NULL;NULL;NULL;15/10/09 13:09;15/10/09 11:19;Getting harrassed even when paying account;***;;***;I have made an arrangement to pay my tv licence account with vvm and has been doing so every month. Today i have received two calls sofar to tell me that i have not been paying and will therefore be penalised. I dont know what happend with the money paid so far and when i request a statement to see what is going on on the account the agent gets rude and tells me i must ask at the post office. How can you tell me i owe money but you cant give it to me in writing. And why call me more than once on the same day demanding payment to be made.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;904737;227;14;2;0;0;0;0;2;NULL;NULL;NULL;15/10/09 13:00;15/10/09 11:23;TOASTED SANDWICH AT COFFEE SHOP;4,71E+12;;***;Stopped for coffee and toasted sandwich at Cavendish Square this morning. Restaurant was clean, well manned, great staff. Coffee was good BUT the toasted cheese and tomato sandwich was the absolute worst sandwich I have EVER had. Firstly the bill came to R63.00 including the coffee!! The bread was too thick, the crusts fell of (the bread was crumbly) very little cheese on the sandwich and about 12 squashed baby tomatoes that make the bread extremely soggy. No salt, no pepper, unappetising side salad.<br> <br> The cost was outrageous - I would never recommend anyone to have a toasted sandwich at Woolworths, my grandchildren make a far better sandwich that the one from this morning.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;904739;838326;14;2;0;0;0;0;2;NULL;NULL;NULL;15/10/09 13:08;15/10/09 11:24;DISMAL POOR SERVICE - WILL NOT PURCHASE AGAIN;;Cathy Karla;***;I purchased a silver bracelet for wedding gift to bride. On day of wedding joining clasp snapped rendering it unwearable. Bride and I were extremely disappointed. The bracelet was a silver one and cost R3050.00. Upon returning it to Frankie and Delilah the shop assistance immediately recognized that this was a defective purchase as link was weak. When phoning the owner she was instructed to tell me that I would need to have the bracelet repaired which will take perhaps 7 days. The bride is leaving for overseas. My request was to have another bracelet given to me. The owner instructed the shop assistant to read the CPA and that it was her legal right to have the bracelet repaired (what after less than 30 days). Cathy Karla owner of this dismal store which has overpriced under quality trinkets - the CPA actually protects us consumers against defective goods. This is a new range - and it is defective. Poor and dismal customer service - you have lost a lifetime customer because of shortsightedness. Not even the courtesy to take a call - you should not be in business!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;449123;357;16;2;0;1;0;0;2;NULL;NULL;NULL;15/10/09 12:34;15/10/09 11:26;Excessive Data charges & No response or help;7,50E+12;Data Department;***;I am in the digital industry and quite tech savvy, so I understand how updates and data works on my cell phone. All my settings are correct to only update when on wifi and only update when I approve updates.<br> <br> I received a data bill for August 2015 of almost R2000!! I have a monthly data bundle of 1Gig and I never use all of it - I always have data brought over from previous month.<br> <br> The data charges in question went through on 2 days - 10 August R495 at 00:02:51 & 29 August R1499 at 00:00:00.<br> <br> I have wifi at home and never use my cellphone for data so late in the evening - added to that;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;904693;749012;34;5;0;0;0;0;5;NULL;NULL;NULL;15/10/09 13:16;15/10/09 11:27;great customer response ;thandi;;***;After a month of anxious waiting, i have received my holiday voucher from the Astral group.<br> <br> i just want to thank them for being patient and calm with me. i am considered a really fussy and difficult person but in return i received a very pleasant, friendly and excellent customer services <br> <br> thank you guy's for the fab products ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;751221;743191;20;2;0;0;0;0;2;NULL;NULL;NULL;15/10/09 13:22;15/10/09 11:28;******* food and ******* employees;;Kitchen staff and waitress;***;I went to Galito`s newtown mall for a quarter chicken and pap, and after waiting for 15 minutes for my eat-in order, I was served with chicken that was as cold as a beer that just came out of the deep freezer?<br> <br> The staff are so ****ing rude!!!!! And when I asked them why it was cold they just laughed.<br> <br> Advice to the masses out there is stay away from this Galito`s branch until they get their **** in order!!!!!<br> <br> ******* food and ******* employees!!!<br> <br> Disgusted to the bone!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;142623;803718;33;2;0;0;0;0;2;NULL;NULL;NULL;15/10/09 13:26;15/10/09 11:30;disgustingly unprofessional ;7,70E+12;Louise Harvey Jodi-anne hansen Mark Giger;***;Emailed 3 representatives : Louise Harvey, Jodi-anne hansen, Mark Giger (contact details that were listed on city of cape town website) yet all 3 found it too much of a mission to reply or forward my email to the relevant person to resolve.<br> <br> I even managed to get a READ receipt by jodi-ann hansen - but apparently it was too difficult to think of a reply to my email ...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;431354;893527;13;2;0;0;0;0;2;NULL;NULL;NULL;15/10/09 13:12;15/10/09 11:32;Enjin problem;5,81E+12;Isuzu;***;We bought a Isuzu double cab 3 years ago I've tried to get hold of the agent who are never available we took it the the Williams hunt dealers to test on the electronic machine because after all the set ices we did with the vehicle the kilos it should be serviced the engine light still stays on it goes of with times but as soon it goes on the vehicle lose speed and we twice nearly in a accident because of the default when passing car I believe that year of vehicles is a bulletin out according to the Williams hunt workshop;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;690477;898;13;2;0;0;0;0;2;NULL;NULL;NULL;15/10/09 13:23;15/10/09 11:32;poor service ;8,91E+12;;***;Not hapi with a service I recieved frm ford mafikeng. The car aircon was not working, took it to ford on Monday. They made an appointment for me for Tuesday. My car was the whole day with them. Was told the gas needed refill. N that I will hav to take it to litchtenburg for refill. I get to the service provider in litch..now on Friday m told they need to check the car, n found that it's a leak on pipe. They need to order the part. It will take 2 weeks. M tired of being sent around with lack of info. I stay in Zeerust n have to travel long distances before I can get assistance. Please deal with this matter asap. I can't be driving in this heat without aircon.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;353871;39;36;5;0;1;0;0;5;NULL;NULL;NULL;15/10/09 13:13;15/10/09 11:33;WOW - Excellent service;8,40E+12;;+44 (0) ***;We moved from South Africa to the United Kingdom and wanted to move our entire household content as well. The service we received from Elliot mobility in this regard was exceptionally good.<br> <br> It started with the guy who came out to do the content survey to determine the size of container we'd need. He was particularly kowledgable on what items could be dissembled, which ones needed special attention (crating), what the destination countries allow and what not (custom laws), etc. The team that arrived to pack our items were very professional, they introduced themselves individually, and they packed with efficiency and utmost care. (When our items arrived we did not have a single breakage! Not even a crack) The team that packed the container was just as well organised. They fitted all our items and did not even look the least bit strained (even though we had a lot of heavy wooden furniture packed to the brim). <br> <br> The whole team kept us informed every step of the way, even little things like the truck being on it's way. They arranged their schedule to suite ours and kept every appointment. I didn't once have to ask about anything;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;904745;720622;14;5;0;0;0;0;5;NULL;NULL;NULL;15/10/09 13:18;15/10/09 11:35;Net Florist;ABND15;;***;Amazing and efficient service with Net Florist, this is my 2nd delivery with them and amazing super-fast service.<br> Keep it up :);;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;529325;807;14;2;0;1;0;0;2;NULL;NULL;NULL;15/10/09 13:28;15/10/09 11:35;SELLING DEFECTIVE LARGE KITCHEN APPLIANCES;;MANAGEMENT;***;I purchased a Defy Dishwasher and have had nothing but problems with the machine. During the very first complaint I requested the machine to be replaced. 10 months later I need to constantly report a problem/s with the machine, and there is always another \reason\"" for the faults. Game blames Defy"