1 reviews | Active since Aug 2017
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<p>I am on 15GB capped Neotel data and I have been charged out of bundle usage. Apparently customer service says if downloads are running, the service will continue so I have to pay for all app and computer updates that are running when I reach the usage limit and even so for 2 or so days after reaching the usage limit, ridiculous.</p>
Hi, thank you for getting in touch. Kindly send us your Neotel account number and contact details. We would like to validate this with our customer service team.
Best regards,
Hi, thank you for getting in touch. Kindly send us your Neotel account number and contact details. We would like to validate this with our customer service team.
Best regards,
My account number is R ********** 83 and my ****tact number is ********** 170
My account number is R ********** 83 and my ****tact number is ********** 170
Hi, kindly send us the details via private reply. Thank you.
Best regards,
Hi, kindly send us the details via private reply. Thank you.
Best regards,
Account Number: R***
Contact Number: ***
Account Number: R***
Contact Number: ***
Thank you. We have escalated the matter to the team who will then be in touch to assist further, kindly note your reference number: SREQ_***4.
Best regards,
Thank you. We have escalated the matter to the team who will then be in touch to assist further, kindly note your reference number: SREQ_***4.
Best regards,