Ridiculous service from their accounts department

<p>I was out of town and asked my mother to go in the store at Bellville to pay my account for 3 months, (current and 2 months in advance).</p> <p>She charged it on her card.</p> <p>Not long after I received a call that my account will be discontinued if payment is not made.</p> <p> </p> <p>It forced us, me and me mother to go back to the branch with bank statements to show proof of payment and my account was reinstated.</p> <p>2 days later I got another call asking for payment and that my account will be put off again.</p> <p>At this point I was fuming.</p> <p>Now I got a call and they tell me my account has been cancelled and they will be coming to uninstall the device.</p> <p>WHAT THE HELL!!!!!</p> <p>Is this how you treat people when they pay in advance? I have decided not to make any further payments till you can reflect my payments reverse all interest charged all connection fees etc.</p> <p> </p> <p>Looking forward to your reply.</p> <p>Neal</p>