1 reviews | Active since Jan 2017
Refuse to cancel service
<p>Neotel refuses to cancel my internet service even though I have given more than the required notice period and asked for updated numerous times. Customer disservice is what Neotel is all about. They are not even awake enough to tell me why they refuse to communicate to me or do what I ask. </p> <p>Avoid at all costs!</p>
Account number: R ********** 21
Reference number: SREQ_ ********** 79
My first request was on 29 November 2016. I again requested in on the 5th December. I emailed csretentions@neotel as well as ********** I have also asked the people on Twitter to escalate it.
Andrew
Account number: R ********** 21
Reference number: SREQ_ ********** 79
My first request was on 29 November 2016. I again requested in on the 5th December. I emailed csretentions@neotel as well as ********** I have also asked the people on Twitter to escalate it.
Andrew