AW
Adam W
1 reviews | Active since Nov 2015
09 Jan 2016, 13:30
Refund not issued SREQ***
Further to my last complaint, two emails were sent to me on 15 December 2015 that read as follows:<br> <br> \A Service request SREQ_*** has been resolved."<br> <br> I am most annoyed. This issue has not been resolved at all.<br> <br> I was supposed to be credited for over billing and the latest bill has been issued without any credit due to me.<br> <br> Once again"
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Neotel's replyOfficial
11 Jan 2016, 12:20Hello wolfman66,
We are extremely sorry to hear that your issue has not been sorted. We are going to flag it with our team and get back to you as soon as possible.
We are extremely sorry to hear that your issue has not been sorted. We are going to flag it with our team and get back to you as soon as possible.
Neotel's reply11 Jan 2016, 12:20
Official
Hello wolfman66,
We are extremely sorry to hear that your issue has not been sorted. We are going to flag it with our team and get back to you as soon as possible.
We are extremely sorry to hear that your issue has not been sorted. We are going to flag it with our team and get back to you as soon as possible.