1 reviews | Active since May 2017
Refund
<p>Returned device to Neotel at Cedar Square as suggested by the Neotel Tech because the internet keep disconnecting after trying to login . The device was returned last year December 2016 and now it is 3rd May 2017 I am still waiting for my refund. The execuses I got from the call centre - they need to locate the device; they need to see my application forms; they are waiting for a signed off by the manager and when I asked to speak to the manager I was told she is in a meeting and in the meantime ime all I get is reference numbers. </p>
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Best regards,
Hi, we are sorry to hear this. Please send us your account number via private message and we will follow up with our team.
Best regards,
Neotel has all my details it seems that all I been doing for the pas five month is emailing them details they wanted from me so far I have email them my application, my banking details twice. They should be able to pick up all my details from the reference numbers they keep supplying me after my calls. The last reference number is SREQ***.
Neotel has all my details it seems that all I been doing for the pas five month is emailing them details they wanted from me so far I have email them my application, my banking details twice. They should be able to pick up all my details from the reference numbers they keep supplying me after my calls. The last reference number is SREQ***.
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Still waiting for feedback!
Hi, we see on our system that your ticket has been assigned. We will give you feedback as soon as it is made available to us. We apologise for the inconvenience.
Best regards,
Hi, we see on our system that your ticket has been assigned. We will give you feedback as soon as it is made available to us. We apologise for the inconvenience.
Best regards,