TS
Talha S
1 reviews | Active since Aug 2011
01 Aug 2015, 11:40
potential neotel customers, don't do it!
Hi again, <br> <br> I sent a request yesterday for line reactivation to the consumers email so called customers services. <br> <br> Line isn't activated yet, so called the call center and after 40 min wait, guy tells me he can not reactivate and he has escalated this matter which they will get back to me on Monday. <br> <br> Potential neotel consumers, this has been an 17 month regret from month one!<br> <br> DONT DO IT, I HELLOPERTERD ON MONDAY, WAS PROMISED A CALL, STILL WAITING,<br> <br> Reference for this mornings call.<br> Probe and investigation will you.<br> <br> Fcr ***<br> <br>
Helpful (0)
Replies (1)0
Replies (1)Neotel's replyOfficial
03 Aug 2015, 15:01Hello Talha,
We are very sorry to hear that this has been your experience.
Do you by any chance have the old account number?
We cannot locate your profile based on the supp**** ID number?
Was the initial account registered under a different ID #?
Please let us know, we'd very much like to assist.
Thanks and kind regards,
The Neotel Team
We are very sorry to hear that this has been your experience.
Do you by any chance have the old account number?
We cannot locate your profile based on the supp**** ID number?
Was the initial account registered under a different ID #?
Please let us know, we'd very much like to assist.
Thanks and kind regards,
The Neotel Team
Neotel's reply03 Aug 2015, 15:01
Official
Hello Talha,
We are very sorry to hear that this has been your experience.
Do you by any chance have the old account number?
We cannot locate your profile based on the supp**** ID number?
Was the initial account registered under a different ID #?
Please let us know, we'd very much like to assist.
Thanks and kind regards,
The Neotel Team
We are very sorry to hear that this has been your experience.
Do you by any chance have the old account number?
We cannot locate your profile based on the supp**** ID number?
Was the initial account registered under a different ID #?
Please let us know, we'd very much like to assist.
Thanks and kind regards,
The Neotel Team
