Poorest Service Possible

Over a year ago I installed wifi at my house by getting a 25g router for R599 monthly.<br> I started having problems with the netgear router around April 2015, where the my devices would not connect. <br> After calling the neotel contact centre I was continually advised to switch off the router from the plug point on the wall. <br> This daily switch off and on of the router continued for several months until in August 2015 when the router just didn't dint connect even after this rebooting. <br> I then reported the fault and the router was replaced by another inferior product XyXel. <br> <br> Its' been over a month and the Xyxel router has never worked properly and doesn't connect. <br> The technical consultant who installed the router just left a s**** piece of paper will a password and left behind a router that is not working. <br> I have spoken to almost all customer service consultants for the later part of August and the whole of September'15 trying to get it resolved. <br> <br> After these endless call and logging on my computer as directed by different customer service consultants, the system still did not work. <br> This prompted one of the service consultan