Poor signal

Logged complaint with Neotel as the reception goes from ok to none during certain times of the day,we have two wifi routers within 15 meters and both have the same signal issues.<br> <br> The technician called and asked me to check the wi fi speed,to do this I was asked to plug the laptop into the router.<br> Without a cable it is impossible and told the tech I dont have one.<br> His response was that I must go and purchase the cable as there is nothing they can do.<br> <br> If it was only the one I could understand the reason for connecting direct but both have the same issue,am I wrong????<br> <br>