Poor Service- Referred to as \Delinquent payer"!!"""

Since contacting Neotel to assist with a 3G connection at my home address I have received terrible service. <br> <br> The sales person has not returned phone calls or emails for a number of days. I informed him of the urgency of my application a week and a half ago and was still ignored as a potential client.<br> <br> Eventually after numerous emails and calls I receive an email, and I am referred to as a 'delinquent payer' and that I will have to put down a deposit to have them consider my application!!!! Is this how Neotel refers to potential clients? I earn over R1m pa and Neotel believe I am a credit risk for a R700 a month account? I have used my Diners Club card possibly 3 time in its life and the R400 outstanding fee was the card fee itself which has since been settled and the card cancelled!<br> <br> This is pathetic service and two days after complaining directly to Neotel I am still to receive even an acknowledgement of my grievance.<br>