Poor Service Delivery From Neotel

<p>We in KZN are having problems with Neotel's Service Delivery & Un-Kept Promises from Accounts Department. From: Double Debiting To Slow Line Internet Speed. Our E-mails go Un-Answered all the time. No technician calls back to see if our problems are solved. At this very moment, we have slow Data Speed and are billed for data we did not uses. I was billed for just one day of data @3 GB. Never in my business history, since inseption, did i use this amount of Data. I have even turned of my WiFi, with no change to my Data use. I have various E-mails from me to Neotel & Neotel to me. All proof of Data accounts are with me. Neotel accounts department are not capable of handling ourQueries since the last 23 x Months of our contract with Neotel. Please Help...My IT Business is suffering because of this problem. </p> <p> </p>