Poor Service

Item: Neotel
Rating: 1
Author: Bongani T

i have had a bad experience with this company Cape town, i reported the landline that it is not functional and was moved from pillar to post and then visited their branch in belville and was told by the security at the gate that they have moved the only thing they left was an 086 number to call no directions of where they have moved to. The worst is since december the phone has a ruim rejected message which means it is blocked while i am still paying for it on monthly basis. please help i need you advice what must i do.The landline in question is ********** 945

Helpful (0)

Replies (3)

Neotel's replyOfficial

19 Feb 2018, 08:55

Hi Bongani, we are sorry to hear about this. Please provide us with the telephone number in question as we are unable to pull any account information with the details provided.

Best regards,

Neotel's reply19 Feb 2018, 08:55

Official

Hi Bongani, we are sorry to hear about this. Please provide us with the telephone number in question as we are unable to pull any account information with the details provided.

Best regards,

Bongani T's updateReviewer Update

19 Feb 2018, 10:06

the number is register under Ingwenya Breeze Security Services 216 Rosemead Avenue Wynberg in Cape Town with a ********** 945 and am contactable on ********** 138

Bongani T's update19 Feb 2018, 10:06

Reviewer Update

the number is register under Ingwenya Breeze Security Services 216 Rosemead Avenue Wynberg in Cape Town with a ********** 945 and am contactable on ********** 138

Neotel's replyOfficial

19 Feb 2018, 12:02

We have escalated the matter to our team and will be in contact to assist with the matter.

Best regards,

Neotel's reply19 Feb 2018, 12:02

Official

We have escalated the matter to our team and will be in contact to assist with the matter.

Best regards,