1 reviews | Active since Nov 2014
Poor reception in Silver Lakes Pretoria
<p>We moved house on the 1st of August 2016. Since the move the reception on our Neotel handset is erractic to non existent. It`s not as if we moved to a remote area!</p> <p> </p> <p>Most of the time the phone is forever searching for signal.</p> <p> </p> <p>It appears Neotel infrastructure is terrible. </p> <p> </p> <p> </p>
Hi Tendai
Thank you for your message. Please advise if you notified our team of your move? If so we would be able to check the status of your coverage in your new area and then escalate this to our team to look into
Hi Tendai
Thank you for your message. Please advise if you notified our team of your move? If so we would be able to check the status of your coverage in your new area and then escalate this to our team to look into
No I did not totify "your team". I wasn`t aware it`s a requiremt to notify Neotel when moving house.
Neotel is for the most part wireless, so why do I need to notify your "team"?
I did not nofify my mobile career "Cell C", yet all is still fine.
Our new premises are within a 5km radius from the old house.
We pay you monthly without fail, and for this we demand quality service
No I did not totify "your team". I wasn`t aware it`s a requiremt to notify Neotel when moving house.
Neotel is for the most part wireless, so why do I need to notify your "team"?
I did not nofify my mobile career "Cell C", yet all is still fine.
Our new premises are within a 5km radius from the old house.
We pay you monthly without fail, and for this we demand quality service