Poor, Imbecilic, shockingly ***********, confused, and pathetic service

<p>Good day,</p> <p> </p> <p>Each time I called consumer service, I would be made to hold on forever while they are searching for the reference number. I would wonder with utter dismay whether they use 2 different systems which are not synchronised. My previous communications are aparently not picked and have to start afresh or the consultant tells you conflicting information about your enquiry. Apart from their products being poor, I found that the people are also not interested and have no customers at heart. Each call would take plus 10 minutes while am waiting to be assisted with a simple service.</p> <p> </p> <p>I find this service provider deplorable.</p> <p> </p> <p>Regards</p>