Poor Customer Service And Lack of internet Services

<p>I need urgent help to have my account investigated, i logged a call on the 1st of May and no one has ever bothered to get back to me! I have little to no internet since then and i am paying for a service. I get told to send a email to cancel the account and was told that within 48hrs i would get called and still no one. Then i get told it would take up to 21 working days to have it cancelled. Why cant anyone help me straight away! I want all my debit orders since the start of the contract paid back to me as i have never actually received my internet from neotel and still arnt... I would like someone senior in Neotel to contact me ASAP as this service is really pathetic.......</p>