Pathetic service on a simple, basic request.

<p>I've been on their 2mb uncapped service for an while and requested to be upgraded to 4mb..... the service advisor told me it would be active on the 1st of the new month which i was happy with.</p> <p>But instead I was disconnected for 5 days and the hardware was removed from my premises. I called to find out what the issue was only to find out that i had been terminated instead and that the upgrade.</p> <p>I had to purchase data from big bundles of data from vodacom just so i could get internet access.</p> <p> </p> <p>Today i spent 4 hrs on the phone holding on, redirected from pillar to post. </p> <p>I'm frustrated beyond the word and seeking an altenative. </p>