SM
Steven M

1 reviews | Active since Jun 2016

07 Jun 2017, 11:46

PATHETIC SERVICE, ***********, RUDE, ARROGANT SUPERVISER

<p>January 2017 purchased a company, Neotel requested change of ownership done, all necessary documents well provided and they acknowledged receipt, </p> <p>3 months down the line cut my services, because no one at neotel excuted the change, </p> <p>Thabiso lithuli the supervisor, acknowledged their mess apologized and promised to send me an apology letter of which he didn't, I left it that way since my service was restored for the fact that we human we do make mistakes, </p> <p>A month down the line today, cut my services and suspended my account reason, i haven't been payment but all debt instructions were given with all necessary documents, of which they acknowledged 3 months ago, and promised to run the debt orders, all the apology was in vain, </p> <p>Today the pathetic, Rude, arrogant unprofessional supervisor THABO LEKOLOANE I don't know who appointed him to that position, he doesn't know how to talk to customers, Neotel can listen to recorded call, asking him basic questions can't answer, e.g they have my account details, who's the name of account holder he don't know, he thought am stupid, am an intelligent human being not on his level, but he treats customers like garbage. </p> <p>I thought Neotel is a highly respected international telecommunication company, it's high time I look for alternatives, I will not recommend friends and family to neotel service sucks even after giving them a second chance. </p> <p>The whole world will know about this and it's high time neotel train their staff with customer service s****s</p> <p>#Neotel_Sucks. </p> <p>UNHAPPY CUSTOMER

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