Pathetic service .... deteriorates

Since reporting the terrible lack of service to Hello Peter, I have been inundated with more useless responses and requested to repeat activities eg. affadavit etc. which was already done earlier... herewith an extract: "From: Consumer ********** Sent: 14 August 2018 03:00 PM To: ********** Subject: RE: FW: Status Update : A Service request SREQ_ ********** 23 has been Resolved. - Hello Peter compaint refers. (Email ***) Good day Johan Oelofse Thank you for your email Account number: R ********** 12 Reference number: FCR_ ********** 915 Query type: Account Query Kindly find the contract that was signed for the 012 number, we have escalated the matter since you says that you have send a complain to hell Peter. Please revert to us should you still have any queries. Regards, Mmamy Khosana Consultant: E-Helpdesk Neotel (Pty) Ltd"

From: ********** ********** Sent: Thursday, August 16, 2018 8:29 AM To: Consumer ********** Cc: 'Annelie Landman' ********** Subject: RE: FW: Status Update : A Service request SREQ_ ********** 23 has been Resolved. - Hello Peter compaint refers. (Email ***)

Kindly note that nothing further needs to be discussed all info in your possession including signatures which clearly reflects great differences. Johan Oelofse Account Executive Telephone: ********** Facsimile: ********** Cell: **********