Pathetic Accounts management/ poor service

<p>After being a client of Neotel for over 3 years, I had to cancel my internet as there was no service at my new premises. After religously paying my account monthly on time - I find it strange that after I cancel the ****le and request on numerous occassions request any outstanding funds due. After receiving no response whatsoever from Neotel, I had resorted that there was a nil balance due. Amusingly that 7 days into the new month (month after I cancelled the ****le) Neotel handed the account over for collection. </p> <p>This is unacceptable as I have requested more than once telephonically as well as per email enquiring on any outstanding monies due should there be any. </p> <p> </p> <p>I want Neotel to have the common decency to pick up the phone and make contact with me regarding this and I expect Neotel to fix their *********** mess. Or the legal action will be taken against them. Neotel you have 24 hours to sort your issues out or I will be taking this further. </p>