HvdB
Heinrich van den Berg

1 reviews | Active since Jun 2015

01 Jul 2015, 16:57

Pathetic!

How many times do I have to complain about this!!!!! <br> <br> I have now lodged complaints on Hello Peter and to Neotel!!!!!!<br> <br> A consultant phoned me to say that I would be refunded before the end of the month!!! Now apparently my account was in arrears which is was not because Neotel literally deducted these amounts without my consent!<br> You have left me no option. I have warned Neotel before and I am now done with warnings.<br> <br> I will lay an official charge at the Consumer Tribunal.<br> <br> I do not know whether you are aware of this but Neotel has actually ****** money from me as they deducted amounts from my account after my contract was terminated!<br> <br> I am done! <br>

0
Replies (1)
Neotel
Neotel's reply01 Jul 2015, 17:01
Official
Hello Angry Customer2,

We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.

We assure you that we will endeavor to have a speedy resolution for you.

Kind Regards,
Customer Service Team

Best regards,