PATHETIC
<p>We started using Neotel in our new Durban branch and our internet is running at 21KB…? It’s like being back in the dark ages and no one is willing to assist after 6 calls today!!!!! We have reset the router twice and still getting the same result. I have sent the proof of the speed test to ********** and they cant find my e-mail????????? It is beyond urgent that this is rectified by sending a technician out to the premises.</p> <p> </p> <p>Can someone please assist as a matter of urgency.</p> <p> </p> <p>I thought Telkom was bad….!</p>
HI Marius
Thanks for getting in touch, We have sent this team to look at and assist with your speed. We are sorry for the inconvenience. Our team will contact you to resolve your issue.
HI Marius
Thanks for getting in touch, We have sent this team to look at and assist with your speed. We are sorry for the inconvenience. Our team will contact you to resolve your issue.
Hi Marius
Our team has tried getting hold of you, but the phone number goes to voicemail. The account details provided show an account which was terminated in 2010. Our team tried to look for the active account using your client reference provided but was unable to find anything. Please kindly send us your Neotel acc number so we can assist?
Hi Marius
Our team has tried getting hold of you, but the phone number goes to voicemail. The account details provided show an account which was terminated in 2010. Our team tried to look for the active account using your client reference provided but was unable to find anything. Please kindly send us your Neotel acc number so we can assist?