Overbilling , when it actually works, refuse to accept their error

Item: Neotel
Rating: 1
Author: Mubeen D

<p>Neotel has been overbilling my data usage for the past few months. My Samsung cellphones record the monthly usage at nothing over 6.2gb. And every month at that usage Neotel cuts me and says that I have used over 15gbs of data. Absolutely propostrous. That is when there super slow service actually works. Which is only a fraction of the time. NEVER EVER AGAIN!!!!!</p>

Helpful (0)

Replies (2)

Neotel's replyOfficial

05 Dec 2016, 14:28

We are extremely sorry to hear this and apologise for the inconvenience caused.

Neotel's reply05 Dec 2016, 14:28

Official

We are extremely sorry to hear this and apologise for the inconvenience caused.

Mubeen D's updateReviewer Update

15 Dec 2016, 10:48

They have now billed me termination charges when I NEVER asked for early termination. Sent them more than 5 emails regarding the same. NOT a SINGLE response. It NEEDS to be rectified IMMEDIATELY!!!

Mubeen D's update15 Dec 2016, 10:48

Reviewer Update

They have now billed me termination charges when I NEVER asked for early termination. Sent them more than 5 emails regarding the same. NOT a SINGLE response. It NEEDS to be rectified IMMEDIATELY!!!