Overbilled by for 6 months

We currently are currently subscribed to Neotel for 3 mobile lines through which we have experienced the most ************ behavior ever . On the 19th of December 2014 we requested that all 3 of our lines be upgraded to a 300 min/3GB package and simultaneously capped. As we had been paying exorbitant amounts on the previous package.<br> <br> <br> We received telephonic confirmation whilst at the resellers business premises from Tshepo that our lines had indeed been capped. At the end of January 2015 we were subsequently billed an amount of just over R2000.00 which we gave the benefit of the doubt as we though the new cap needed a month or two to be updated.<br> <br> Fast-forward to May 2015 and several telephonic requests to rectify the matter, we are still being billed *******ly as we have requested that this account be capped so that we do not exceed our budget for telephone costs<br> <br> It is very disturbing that a network can give itself Carte Blanche over our bank account despite the countless times we have requested and the protest over the fact that we do not receive any statements from Neotel lest we ask for them.<br> <br> We have thus decided to cancel this contract and NEVER EVER USE NEOTEL AGAIN!!!