Over Billing and Fabricated Lies

I opened a Neotel NeoFlex10 gig for 176 per month for 24 months which commenced on the 1st of October 2015. After the month of November 2015 my bill came with an over charge of 236.40 which was said to be my out of bundle charge. I posted a query with them because I was told that it would be capped at 10 gigs. I lost that battle and I paid the full amount due along with the charges for January, but I had now been promised that I wouldn't pay anymore than the charge of 176 because I was now capped. <br> As we stand I am faced with the very same predicament and more. Middle of January 2016 my data ran out, mind you there is noway for one can trace how much their data spend is. According to the call center, I called in and asked for an increase in data of which I did not do. As we stand I have an outstanding bill of R674.39 of which 417.01 are the out of bundle data charges. I've never called Neotel in January to remove the cap or increase the data.<br> Neotel is taking me for a ride and this is not good customer service, within the 4 months I have been their customer, twice have they ripped me off and on both occasions I was promised by their service consultants that I won't pay over 176.