AV
Adel V

1 reviews | Active since Jul 2012

19 Jan 2016, 15:00

On a monthly basis we experience technical issues

Lines is breaking up on a monthly basis. To get through to the call center takes ages and when you are speaking to a consultant they tell me it is the handset that is a problem and want me to replace it. Once the technicians has been to the bay-station the lines is working perfectly for 2 - 3 Weeks.

0
Replies (1)
Neotel
Neotel's reply20 Jan 2016, 16:24
Official
Hello ADELVISER,

We are sorry to hear this and for the inconvenience. We have flagged your query to our team to investigate and will be in contact soon. Your reference is SREQ_***