Noetels is an *********** alternative

i signed up with Neotel in November 2015 with a sales agent who described a particular product to me that would get me 100 free minutes on a Neotel line. i asked for two of those contracts and that the one be soft locked after the 100 MINUTES. Neotel has subsequently soft locked both lines after 100 RANDS.<br> <br> Then when i brought this error of theirs to their attention, a call centre agent agreed that i would not be charged until they resolved my matter which had been dragging for 2 months. Not surprisingly due to the incompetence, they cut my line for non payment (of a service i never received).<br> I none the less decided to make payment as i neded the line for work. it has been three weeks since payment was made and the line is still not reinstated. in addition, the staff, after 4 months now, still dont know what i have requested after stating it umpteen times in various emails.<br> <br> They seem unconcerened and they tell me now that even when they reinstate my line, i will not recieve the 100 minutes of previous months that i paid for but did not recieve due to a fault on their side.<br> <br> ANYONE WANTING TO SIGN UP WITH NEOTEL>>> My ADVICE...DONT.<br> ITS A ****. THEY ARE NOT A VIABLE ALTERNATIVE.