No Voicemail

Item: Neotel
Rating: 3

My voicemail is not working. If phoning to my number it just rings and never goes to voicemail or if the phone is off. I did contact customer service and they said it is setup and should work but it doesn't.

Helpful (0)

Replies (3)

Neotel's replyOfficial

31 Oct 2017, 16:48

Hi, Jaco. We are sorry to hear this, please send us your Neotel account number so we can escalate the matter to the team.

Best regards,

Neotel's reply31 Oct 2017, 16:48

Official

Hi, Jaco. We are sorry to hear this, please send us your Neotel account number so we can escalate the matter to the team.

Best regards,

's updateReviewer Update

06 Nov 2017, 11:36

Hi. Not sure of the account nr. the phone number is ***. My ID nr is ***.

's update06 Nov 2017, 11:36

Reviewer Update

Hi. Not sure of the account nr. the phone number is ***. My ID nr is ***.

Neotel's replyOfficial

06 Nov 2017, 18:39

Hi, Jaco. We have escalated this to our technical department and they will in touch to assist you with this. Please note your reference number: SREQ_***.

Best regards,

Neotel's reply06 Nov 2017, 18:39

Official

Hi, Jaco. We have escalated this to our technical department and they will in touch to assist you with this. Please note your reference number: SREQ_***.

Best regards,