No technical support on mal****ioning hand set

<p>Neotel has no interest in the satisfaction of its customers and or resolving problems for that matter. Neotel is only interested in selling the goods and that's that.<br />I purchased a handset last year (K203i)and a month later, my callers and those that I call cannot hear me, to-date. I literally have to scream at every call.<br />I reported this matter on Neotel's customer careline and was told to report this matter to one of the offices or branches.<br />When I got there (Midrand sales office), they do not repair and there was no stock to swop and I was told to write my name in a waiting list book.<br />Two months went by and no one called me and so I visited the Midrand sales office again. Guess what? there was no stock and was asked to write my name in the waiting list again.<br />The last time I visited the Midrand sales office, I was told that my six months warranty period has expired. The best thing that the sales lady could do for me at the time was to show me how to divert incoming calls to another line. I am losing money and business because of the K203i.<br />I will never recommend anyone to Neotel. My Neotel number is on every documents, business card etc. <br />Neotel is not interested in fixing any technical issues we face relating to their products.</p> <p>Very upset,<br />Kgomotso Gladwin Ramaboe<br />011 ********** <br />072 ********** </p>