CS
Charles S
1 reviews | Active since May 2011
11 Mar 2015, 14:07
No statement or invoice but want payment
I have not received a statement or invoice from Neotel since 1 October 2014.<br> Although I know that I owe money I can't settle the account as I don't have any idea how much I still owe.<br> Thy send e-mails stating that the statement is attached but is is not. I stopped using Neotel due to bad service and coverage and now just want to settle so that I don't have more hassles from them
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Neotel's replyOfficial
11 Mar 2015, 14:18Hello charl345,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
Neotel's reply11 Mar 2015, 14:18
Official
Hello charl345,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team