No service or replacement for their broken product - and then they lie

<p>We are an organisation in CT who have used Neotel for our phones because Telkom wasnt available. Recently we have had 2 problems with their devices which we had to drive from Muizenberg/Vrygrond to Century City to have them swapped out. For the third time now the product has completely 'died' as in it doesnt even power up. Neotel say they dont have stock (this was over a month ago) for replacement. As it stood, no matter what we did (and this includes paying for the product on its monthly lease) we have been unable to make or take calls. I eventually escalated the problem and was told they could send a refurbiushed unit in 7 working days. That was over 2 weeks ago and on todays call the answer was they dont have any stock and cant help us! SERIOUSLY! You cant help us as your paying customer? ANYONE THINKING OF GOING WITH NEOTEL, DO NOT DO IT!</p>