No service internet down since 19/2/2017

<p>Hi</p> <p> </p> <p>I phoned neotel on tuesday 21 Feb to complain they said the broadband was off . today i phoned again for today 3 times and once they put they phone down in my ear and the other times they said they will call back still waiting? My ref number is FREQ ********** 38 and i restarted everything and told them the router ia broken but nowbody wants to help? If somebody doesnt answer this or call me back by wednesday 1 March 2017 at16:00. The following day i must go to the comsumer customer commision or ombitsman to complain and go on sosial media aswellbto complain. </p>