No service - empty promises

<p>I have a residential 10Gig package which should have as speed of approximately min 0.5Mbps - I got below 0.3Mbps - I complained and asked very nicely for help …initially they responded with this stupid advice … we did something on our side switch it on and off… did not help and NOW I HAVE NO INTERNET – they do not keep to their “48 hour “promise – and they do not care… WITHOUT INTERNET AFTER 6 DAYS AFTER FIRST COMPLAINT they advertise their products as more dependable because it is wireless – it’s not any better from my perspective to previously being with Telkom. I recommend not buying products from Neotel.</p>