NO SERVICE AND DON'T CARE

In 4 months service I have had a total of an entire month of NO SERVICE. I have logged 3 tickets with Neotel regarding my devices not being able to connect to my router and they just don't care - despite my WIFI being my source of income! Each time I call in I am informed that the ticket has been closed after someone called me and I confirmed that the call had been resolved!!! The people that work at Neotel are either lazy or ***********. You can't speak to management, and they don't bother to respond to emails. Quite frankly I am cancelling. I am going to Cell C or Vodacom or MTN or even TELKOM!!