No response to last complaint on 18 May

\Auto response"received from Neotel after my last Hello Peter complaint posted on 18 May:<br> <br> We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward. We assure you that we will endeavor to have a speedy resolution for you.<br> <br> It's been 2 weeks and I've heard nothing. Not feeling very \""assured\"" about the urgency or speedy resolution you promised.<br> <br> Only contactable by email - please do not phone me."""