No response from Neotel on complaints

<p>Account number ********** 714</p> <p>I am very disappointment with the lack of communication with regards to my complaint from Neotel and therefor seening that I get no response through any of your channels I am requesting you to cancel my contract with your company. </p> <p>After several telephonic complaints to your call centre,<br />Leaving my number on you automated voice recording for an agent to phone me back (which never happened) and<br />Complaining on HelloPeter.com ( and receiving a reply from your company which is completely in accurate and untrue), and no one in person made contact with me.<br />I have no alternative but to request you to cancel the contract. This is due to the fact of your non delivery of a service.</p> <p>Point is my WIFI is still not working, the internet connection times out because it is too slow and we cannot connect. When we try to browse the application never opens up and the session again times out.</p> <p> </p>