NO RESPONSE DESPITE PREVIOUS COMPLAINT

I have previously complained about the bad service and my issues with Neotel.<br> <br> Despite the reply that I would be contacted soon to resolve the issue (This was on 9 June 2015)<br> <br> Still I have not been refunded nor have I been contacted by Neotel, save for an email (which was a reply to an email that i sent once again, after my complaint) stating that they have requested credit to be passed. This was on the 15th of June. <br> <br> Still no telephone call or refund.<br> <br> It seems as though this website is the only way to get Neotel to pay attention.<br> <br> This is my final plea.<br> <br> The Consumer Tribunal is next.