DR
David R
1 reviews | Active since Feb 2015
10 Feb 2015, 13:02
no response and no service
Neotel had to cancel the contract as they could not deliver on the service. I have been waiting over a month now for a refund of premium. I am not getting any feedback or service and just get empty promises that the refund will be finalised. I would like the matter to be finalised as soon as possible.
Helpful (0)
Replies (1)0
Replies (1)
Neotel's replyOfficial
16 Feb 2015, 08:39Hello David Ricketts,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
Neotel's reply16 Feb 2015, 08:39
Official
Hello David Ricketts,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team