AJ
Alex J
1 reviews | Active since Dec 2014
22 Jun 2015, 11:10
No response
We recently moved and we called Neotel to fix the wifi in our new house, they didn't respond for a week and when they eventually did they asked for our new physical address. We provided them with our address and we STILL have not received any feedback. We have not had Internet for about a month because of Neotels failure to respond.
Helpful (0)
Replies (1)0
Replies (1)
Neotel's replyOfficial
22 Jun 2015, 11:17Hello AlexJ89,
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Kind Regards,
Customer Service Team
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Kind Regards,
Customer Service Team
Best regards,
Neotel's reply22 Jun 2015, 11:17
Official
Hello AlexJ89,
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Kind Regards,
Customer Service Team
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Kind Regards,
Customer Service Team
Best regards,