No one can help

My account have soft suspended due to usage.<br> It is a new month and my account should be active.<br> I have called the call center who can only log an email for this error to be rectified. 07:15 this morning.<br> I finally got another number from them (head office).<br> I call them and was put through to the call centre the 1st 3 times.<br> then was told to hold as they found someone that can help. 20 min of holding and no answer.<br> now my calls do not get answered. 27 calls later they can't tell me that they so busy that none of me 27 calls got through.<br> All I want is to use the Interne. <br>