No network service for 8 days

<p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13. ********** 424805px;"><span style="font-size: 13. ********** 424805px;">I would like to enquire what is the situation and progress regarding the problem with the networks. It has been more than 8 days now and it still has not been resolved. I have phoned neotel twice and all that the consultants tell me is that they are working on the problem with no indication as to how long it will take to fix. They refuse to give much more feedback.</span></p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13. ********** 424805px;">I feel that this is really unfair and seeing as how it's been going on for more than a week what is neotel doing to correct the issue. Surely they cannot expect us to pay for the service when the wifi is totally down. Service number <span style="font-size: 13. ********** 424805px;"> ********** 752</span></p>