No network service available

I believe this is my 5th complaint this year, will probably get the same empty promise of a response, with no one contacting me to resolve. <br> <br> New month, new data allocation, replacement ****le, visit to branch this morning and still no Internet access 1 April. Why do you exist, Neotel? You're collecting money for a service you can't provide. That's *****. <br> <br> Don't worry, not holding my breath for your response <br> <br>