1 reviews | Active since Feb 2017
No Internet and no communication to client
<p>I am absolutely frustrated with Neotel. This is my Ref: sreq ********** 59 - Neotel. They have no idea when their network will be up and running. It has been down for 3 days with no notification received. Their customer service hours suck. You wait minimum 15-20 minutes to speak to an agent.</p> <p>The call centre has no idea when the network will be restored. In the meantime its sorry we cant help you. Please can I cancel this contract. :( Service is terrible and slow and frustrating</p>
Please contact me via email ********** I logged the complaint with Jackson from Neotel on 20 February and was promised feedback within 24-48 hours. Needless to say its a week later and no response.
Please contact me via email ********** I logged the complaint with Jackson from Neotel on 20 February and was promised feedback within 24-48 hours. Needless to say its a week later and no response.