No communication with customers but billed

<p>A month ago I enquired about the Neotel 10 gig per month data plan. After some time someone eventually came back to me and put some plans to action. Last week Wednesday a device was delivered without any communication of approval whatsoever. I then called in and was informed that it was successfully. Then I was told that a technician will come to me by Monday 1st august. It is Thursday 4 august and still nothing. Then I receive an invoice, billing me from.27 july? For what? If someone from neotel does not get back to me you can collect you device in the trash at Tshwane Municipality.</p>