1 reviews | Active since Sept 2016
Never use Neotel!!
<p>You pay for a speed which in my case is 4mbps and for the past few weeks only receiving 0.09mbps. Technical consultants have no idea about what they doing. Numerous attempts have been made to try fix it but we only get thrown around from one person to the next and apparently the manager of technical department has been out of office for 3 weeks? And there are no executives?? When asked to get put through to the executive that doesn't exist the technical consultant just put the phone down in my ear. Unacceptable!!! Do not ever open a contract with Neotel because their service and assistance is non existing. You pay for nothing with Neotel, they are *******!!!</p>
Hi Neil
We are sorry to hear this. We would like to look into your speed for you, please kindly log another query and put in your acc number under 'Client Reference' so that we can resolve this ASAP
Hi Neil
We are sorry to hear this. We would like to look into your speed for you, please kindly log another query and put in your acc number under 'Client Reference' so that we can resolve this ASAP
