Never do business with neotel. At this stage I absolutely hate them. Even telkom is 20x better

<p>In November 2016 I was without internet four 2 weeks. They finally repaired my internet but ignored my queries for credit. Then my internet went off again 13th December and has been off eversince. Technicians was sent out 4 times and every time they wasted my time. Everytime they told me that it was fixed and everytime I had to tell that its not. I still don't have internet. Customer service is almost non existent, they never phone back. They technicians and support desk staff are seriously ***********. In total they owe me for 58 days without internet, thats about R1950. They ignore every query. To crown all this they just took 2500 from my account. My monthly fee with working internet is 1000. Please don't support this company. They are useless, ***********, expensive, sly.... If someone from neotel can read this and understand the content please send a cancellation form. Here is my account number R ********** 24. I really hope you go bankrupt for thinking this is acceptable service.</p>