Never do business with neotel

<p>I Have been struugling with poor service and horrible internet for almost 2 years now. Recently I have tried to cancle my neotel subscription. This will be an premature cancelation so I will have to pay a fee on that. I do however have a deposit with Neotel that is larger than this fee. So I am expecting some mone back.</p> <p> </p> <p>So I phone and I want to cancel but Im told I can only do it vie email, which I then do. I understand that there is a notice period so I gave notice on the 1st of June. Then silence. I was told that I would get a call but nothing.</p> <p> </p> <p>So I phone again, and no cancellation is connected to my account so i mail again on the 20th of June. Again, no reply. </p> <p> </p> <p>So I hone today, the 3rd of July as I have received a bill from neotel. Yes, I ahve cancelled but the notice period only began on the 23rd of June. 23 DAYS after my first email.</p> <p> </p> <p>Now I am incurring extra costs as I have a new supplier as well.</p> <p> </p> <p>Over the last 2 odd years neotel has been one of the, if not the worse suppliers I have had to deal with.</p> <p> </p> <p>Whatever you do, DO NOT WORK WITH THEM.</p> <p> </p> <p>Their call centre doesnt care, their technicians are clueless and they will NOT give you what they promised on any level!</p>