Neotel WiFi router supplies non-existent

I have been a customer with Neotel for 5 years, in last year my WiFi router started to give me problems where I had to restart the router more than once a day to actually get connection to the internet.<br> I have visited their site numerous times to see where I could go and buy a new router, the channel partners close to me that I visited all stated that they don't stock Neotel equipment anymore, and have not for a long time.<br> I made numerous calls to them and all they can tell me is to either drive to Menlyn shopping centre or to Midrand to go and buy a new device, I live in Centurion and that is pretty much in the middle of the 2 locations, but I simply do not have time to drive that far and go into a shopping centre to go and get a new router?<br> When I contacted their sales department they pretty much wanted to cancel my contract, and I would have had to go through the whole process to open a new contract so they can supply me with a new router!?<br> HOW DOES THAT WORK!?<br> ALL I WANT IS A NEW ROUTER!? Send me a router, and bill me on my Neotel account, or I will pay you cash in your hands when you deliver the router to me!?<br> I am now looking at moving to a new provider, Neotel....enough!!!<br>